1. Introduction
At WealthMorphSolutions, we strive to provide high-quality financial consulting and strategic insights tailored to our clients' needs. We understand that circumstances may change, and you may need to request a refund for our services. This Refund Policy explains the conditions under which refunds may be issued, the process for requesting a refund, and any applicable limitations.

By using our services, you agree to this Refund Policy. If you have any questions, please contact us at [email protected].

2. Eligibility for Refunds
Refunds may be issued under the following conditions:

✔ Service Not Delivered – If you have purchased a service and we have not yet started providing it.
✔ Service Not as Described – If the service delivered significantly differs from what was outlined in our service agreement.
✔ Technical Issues – If a technical issue prevents us from delivering the agreed-upon service, and we are unable to resolve it within a reasonable timeframe.

Refunds are not applicable under the following circumstances:

❌ Change of Mind – If you decide not to use our services after work has commenced.
❌ Completed Services – If a service has already been provided in full.
❌ Third-Party Delays – If delays are caused by third-party factors beyond our control.

Each refund request is reviewed on a case-by-case basis to ensure fairness and compliance with our terms.

3. Refund Request Process
To request a refund, follow these steps:

🔹 Step 1: Contact our customer support team at [email protected] with the subject line: "Refund Request – [Your Name]".
🔹 Step 2: Provide the following details in your email:

Full Name
Email Address (used for purchase)
Date of Purchase
Reason for Refund Request
Supporting Documents (if applicable)
🔹 Step 3: Our team will review your request within 5-7 business days and notify you of the outcome.
If a refund is approved, the amount will be processed using the original payment method within 7-14 business days.

4. Partial Refunds and Adjustments
In some cases, a partial refund may be issued instead of a full refund. This applies when:

✔ A service has been partially completed – A pro-rated refund will be calculated based on the portion of the service delivered.
✔ A service was booked but later canceled – If the cancellation occurs after initial work has begun, deductions may apply for time and resources allocated.

Our team will assess each situation individually to ensure a fair resolution.

5. Non-Refundable Services
The following services are non-refundable due to their nature:

❌ Consultation Fees – Fees for completed consultations, strategy sessions, or advisory meetings.
❌ Digital Reports & Custom Financial Plans – Once a report or financial plan has been delivered, it cannot be refunded.
❌ Third-Party Services – If our service involves third-party fees (e.g., financial tools, software, or external consultancy), these costs may be non-refundable.

If you are unsure whether a service qualifies for a refund, please contact our support team before making a purchase.

6. Chargebacks and Disputes
If you initiate a chargeback or payment dispute with your bank or payment provider without first contacting us for a resolution, we reserve the right to:

✔ Suspend your access to our services until the dispute is resolved.
✔ Deny future refund requests if a chargeback is found to be unjustified.
✔ Take legal action if fraudulent chargeback claims are made.

We strongly encourage customers to reach out to our team first to resolve any issues before initiating a chargeback.

7. Modifications to This Policy
We may update this Refund Policy to reflect changes in our services or regulatory requirements. Any modifications will be published on this page, with a revised "Last Updated" date.

✔ Customers are encouraged to review this policy regularly.
✔ Continued use of our services after policy updates constitutes acceptance of the revised terms.

If you do not agree with any changes, you may discontinue using our services.

8. Contact Information
For any refund-related inquiries, please contact us at:

📍 Office Address: 10151 96 St, 45 Station St, Birmingham B5 4DY, United Kingdom
📞 Phone: +44 330 331 4800
📧 Email: [email protected]